Episode 14:
In this episode, facilitator and coach Belinda Chapman shares with us the importance for people working in river management to bring their ‘whole person’ to work. We look at ways this can be done and what it means to use our head, heart and gut brains in the workplace. Belinda’s company, Working Wheel, works with organisations where stakeholder engagement is an important but missing link. She helps practitioners improve their people and emotional intelligence skills so they can work together with their stakeholders more effectively.
In this episode, facilitator and coach Belinda Chapman shares with us the importance for people working in river management to bring their ‘whole person’ to work. We look at ways this can be done and what it means to use our head, heart and gut brains in the workplace. Belinda’s company, Working Wheel, works with organisations where stakeholder engagement is an important but missing link. She helps practitioners improve their people and emotional intelligence skills so they can work together with their stakeholders more effectively.
Bringing logic, authenticity and empathy together to build trust
I have worked with many managers over the years, but only a few of them I would call leaders. A leader for me is someone who inspires confidence, is able to be wrong, has trusted relationships and seeks the very best for the people they work with. The leaders I have followed in my career have been both men and women – and in all cases they have, and do, lead holistically to build, nurture and extend trust into the communities and organisations they work within.
According to Frances Frei, trust is based upon three things – logic, authenticity and empathy – which need to be valued, demonstrated and acted upon. So how can we do this?